7. Call roadside assistance: Call your insurance roadside assistance at the number located in your insurance certificate or insurance card. Once they arrive at the scene, you will go over the details of the accident. They will then take all the necessary photos and measurements for their own documentation, which goes to assist with your claim. Depending on the insurance coverage you have, you may be entitled to a tow service or even a rental car service.
8. Inspect the damage: While you are waiting, do a quick inspection of the damage. Take some photographs of the situation. Make sure to include both vehicles and take photos from different angles. Include close ups as well as distance photos where you can see the intersections and the road where the accident happened.
9. Get other driver’s details: Take the name, phone number and address of the other drivers, and details of their insurance company.
10. Get witnesses: Ask any witnesses to provide their contact details.
11. Explain the situation to authorities: When the police and the roadside services arrive, explain the situation in detail but do not admit guilt at this point.
12. Notify your insurance provider: They usually have dedicated line for claims that can be found on your insurance document. Explain the situation and send any supporting information and photos to their claims email.